Dubai, 21 February 2017: In a glittering ceremony held today at the Madinat Jumeirah Arena, Dubai, His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, presented the coveted Mohammed Bin Rashid Al Maktoum (MRM) Business Excellence Award to UAE Exchange, the leading global remittance,

foreign exchange and payment solutions brand. The award was in recognition of the brand’s continuous efforts in setting new standards of business excellence and exceptional customer service in the country.

His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, presented the coveted Mohammed Bin Rashid Al Maktoum (MRM) Business Excellence Award to UAE Exchange Chairman Dr. B.R. Shetty and CEO Promoth Manghat.

“We are honoured to be bestowed the prestigious award by His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, and Dubai Chamber of Commerce & Industry, for the second time. The win is a testament to our robust operational processes and relentless dedication to serve the customers with the best. It also reflects our pursuit for improving and setting benchmarks to achieve optimum quality in products and services,” said Dr. B. R. Shetty, Chairman, UAE Exchange while receiving the award.

Added Promoth Manghat, CEO of UAE Exchange Group: “The MRM award spurs regional businesses on the journey to continue charting new paths to excellence, be it traditional or digital. We are delighted to see our efforts towards excellence in business and customer service being recognised. It encourages us to continue our pursuit for innovation, investing our energies in creating sustainable development practices as per the international standards across entire business operations. This award reinforces our customer-centric approach and inspires us to push our horizons further.”

The MRM Business Award, now in its 9th cycle, recognises businesses that are creating new benchmarks for businesses across the GCC and is dedicated to cultivating a world-class business culture in the region. The MRM Business Performance Model rewards businesses for Strategy and Leadership. Other variables considered include Innovation, Governance, Corporate Social Responsibility (CSR), Customer, Workforce & Talent Management, and Operations & Processes. The Award framework recognises the correlation between these variables, and scores them in relation to each brand’s specific business model and industry context.

UAE Exchange had won the MRM Award 2007 earlier.