This promotion ("January Getaway Promotion" or "Promotion") is organized and conducted by UAE Exchange Centre LLC ('UAEEC'), only through UAEEC website and its mobile application in UAE. UAEEC may advertise January Getaway Promotion through various social media channels i.e. Facebook, Twitter etc.

January Getaway Promotion: Every transaction done by a participant customer ("Participant") during the Promotion Period enters into a lucky draw in the draw dates mention below:-

Week Transaction Eligibility Period Draw Dates
Week I 1st January 2019 to 7th January 2019 Tuesday, January 08, 2019
Week II 8th January 2019 to 15th January 2019 Wednesday, January 16, 2019
Week III 16th January 2019 to 23rd January 2019 Thursday, January 24, 2019
Week IV 24th January 2019 to 31st January 2019 Sunday, February 03, 2019

Eligibility for the Promotion: It is mandatory for any of UAEEC customers to be eligible for the Promotion to:

  1. complete at least one transaction during the Promotion Period, and
  2. complete Twenty-One (21) years of age, and
  3. have a valid UAE resident visa.

Promotion Period: This Promotion will be launched on 1st January, 2019 and will be available to UAEEC customers till 31st January, 2019 ("Promotion Period").

Participation in the Promotion: The customers who wish to participate in the Promotion must use the promo code HOLIDAY19 while doing the transaction during the Promotion Period. Different promo code will be applied for the employees of UAEEC Group who wishes to participate in the Promotion.

Promotion prize: The prize of the Promotion (“Prize” or “Voucher”) is voucher for:

  • 2-night stay at Anantara-The Palm (the “Hotel”) which includes: Deluxe Lagoon View Room or One Bedroom Apartment Inclusive of Breakfast, Lunch and Dinner for 2 guests + 2 Kids (Below 5 years). (In case lucky winner of the Prize (“Winner”) won’t fall under above criteria, Winner needs to bear the additional cost for additional guest/child).
  • (Any additional facilities/services, the expenses will be borne by the Winner of the Promotion).

Validity of the Prize: The Prize will be valid for redemption till 23rd December 2019 from the date the Winner receives the Prize.

Winner Announcement & Collection of Prize: There will be 4 Winners every week (3 Winners from the customers and 1 Winner from the employees of UAEEC group who participated in the Promotion.) The Winners will be individually notified by email at their registered email ID or SMS on registered phone number. The Winners will get the Prize within 3 working days of the lucky draw announcement. The Winners need to confirm their availability within 48 hours of the confirmation SMS or email. The Winners will need to submit a copy of their transaction confirmation receipt, emirates ID and Passport to collect the Prize.

Conditions for redeeming the Voucher

Winners can redeem the Voucher by booking the dates with the Hotel at least 10 days in advance. Hotel bookings cannot be availed on blackout dates i.e. on or before public holidays, or any other blackout dates as declared by the Hotel. ( 3rd – 6th April 2019; 18th – 21st April 2019; 4th – 7th June 2019; 12th – 17th August 2019; 30th August 2019 – 1st September 2019; 24th October 2019 – 2nd November 2019; 29th November – 2nd December 2019).

  1. Hotel booking is strictly subject to availability of vacant rooms as maybe confirmed by the Hotel at the time of advance booking.
  2. Winners should contact the below email or telephone for booking:
  3. Vouchers cannot be used in conjunction with other promotions and is non-transferable.
    • Non-transferable refers to no changes within offer extended in the voucher. (For example, If the voucher is for 2 nights stay and full board the guest cannot transfer it to 1-night stay and lunch instead of the breakfast).
  4. Vouchers can be used only once, is non-refundable and cannot be converted into cash.
  5. Vouchers does not include mini bar, alcohol and other extras.
  6. Check in time & Check out time for Deluxe Lagoon room & One-bedroom apartment as follows
    • For Deluxe Lagoon view room - Check in 15:00 hrs. Check out 12:00 PM (noon)
    • For One-bedroom Apartment - Check in 16:00 hrs. Check out 11:00 AM

Complaints: For any further clarification and/or complaints, please write to us at with January Getaway Promotion in the subject line. Such complaints will be responded within Seven (7) working days from the date of receipt of the complaint.


  • The Promotion eligibility will be based on a successful credit of the customer payment towards a remittance transaction to UAEEC bank account.
  • All valid transactions need to be initiated & completed within the Promotion Period.
  • Cancelled, returned or void transaction will not be eligible for the Promotion.
  • Both account credit & cash payout transfers are eligible.
  • More than 8 transactions for the customer within the Promotion Period will not be subject to Promotion. A Participant who has won a Prize in the draw will be excluded for the consecutive draws.
  • UAEEC may deny the entry of any transaction by a Participant to the Promotion on account of unethical, false or unauthentic practices.
  • If any transaction is found suspicious and or based on fraudulent act or insufficient/misleading information, UAEEC reserves the right to withdraw the Prize and disqualify the Participant/Winner.
  • UAEEC may publish the Winners' photos & name in any media for present/future marketing and publicity purposes. The Participant/Winner hereby confirms that he/she is not entitled for any claim against UAEEC on account of the use of his/her photos/data contributed by the Participant/Winner.
  • UAEEC reserves the right to amend these Terms and Conditions without prior notice to the customer at any time and the Participant/Winner shall be bound by such amendments.
  • UAEEC reserves the right to postpone/cancel the Promotion for any reason whatsoever.
  • Any failure to comply with any of these Terms and Conditions may result in the disqualification of the Participant/Winner.
  • The decision of UAEEC regarding any issue or conflict or any other matter regarding the Promotion shall be final and legally binding on all the Participant/Winner.
  • The Promotion is subject to all applicable laws and regulations and is void where prohibited by law.
  • UAEEC shall not be liable for any monetary loss or damage to any Participant resulting from participating in the Promotion.
  • UAEEC shall not be liable for any failure to comply with its obligations hereunder due to Force Majeure i.e. severe weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terror attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.
  • All disputes arising or in connection with this Promotion are subject to the laws of the United Arab of Emirates and shall be subject to the jurisdiction of competent courts of the United Arab of Emirates.
  • Customer will get assured AED 100 YGAG voucher if his/her first ever transaction amount through UAE Exchange ( or mobile app is AED 1000 or more. Please refer the detailed First Transfer Offer terms & condition.